The Medical Exchange

Serving physicians, patients and the general public.

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Pulaski County Medical Exchange Board of Directors

President – Angela Lovett, MD
Secretary/Treasurer- Derek Rudkin, CAE
Marvin Ashford, MD
Jeffrey Hartsell, MHSA
Misti Harvey
Will Henson
Renee Montgomery, MD
Priyantha Wijewardane, MD

About the Exchange

The Pulaski County Medical Exchange, established in 1963, serves physicians, patients and the general public with around-the-clock physician locator services. It was the first emergency medical answering service in Arkansas exclusive to physicians. Only Pulaski County Medical Society members are eligible for Exchange privileges unless they do not live in Pulaski County or it contiguos counties.  .

The Medical Exchange is completely automated and computerized. All calls coming into the Exchange and all information collected from the calls are stored in electronic format. This gives the Exchange the ability to quickly and easily retrieve past call information.

The software automates the processes of tracking on-call schedules, physician contact information, call instructions to locate physicians, and special instructions given by physicians for certain time frames. All information is available immediately to all operators, reducing the chance for errors while locating physicians and for providing call back information. Exchange operators quickly retrieve history data on any transaction processed by the Exchange if an Exchange customer has questions on a certain transaction, or needs information on the steps taken by the Exchange to process a call transaction.

Utilizing a computerized system allows the Exchange to offer additional services to members:

  • Call statistic reporting at the request of a physician or group
  • Call transaction reporting at the request of a physician or group
  • Ability to review and verify on-call schedules on request
  • Ability for a physician/group to send changes to contact information, on-call schedule, contact instructions, etc. to Exchange supervisor via email

Fees & Options

  • During requested service hours $85 per month plus tax (billed quarterly)

    For more information contact Derek Rudkin at 501-687-0039, Email,

PCME Physician Locator Service Agreement

(Only members in good standing of the Pulaski County Medical Society, and/or any physician (MD or DO) who works for an entity whose main office is in Pulaski County or its contiguous counties, are eligible for PCME services.)

By proceeding with this application you certify the following:
I am a member in good standing with the Pulaski County Medical Society or an employee of a healthcare entity whose main office is in Pulaski County or a contiguous county. I accept the terms of this Agreement for physician locator services (“services”) with the Pulaski County Medical Exchange (PCME) as designated herein and when services are expressly requested in writing. I agree that the non-payment of quarterly invoices by the due date may cause an interruption in or termination of services. I also understand that PCME’s services are limited to PCME providing a patient’s contact information to me, the physician, or my designee during the requested service hours. PCME will not inquire into a patient’s medical status or communicate medical advice. Should I, as the physician, have any special instructions regarding particular patients who may call during requested service hours, those instructions must be submitted in writing to PCME. PCME is not responsible for any delay or interruption of services caused by weather, fire, earthquake, or any other event beyond its control; provided, in those situations, PCME will use reasonable efforts, under the circumstances, to notify you of the cause of such delay and to resume services as soon as possible. Updated 12/2019.

Need assistance? Call us at 501-663-1450